Returns

If you are not completely satisfied with your purchase, you may return it back to Kangapoo within 30 days of your original purchase date, unless purchased as part of a sale or promotion. We do not accept exchanges. Customers can return items for a refund and place a new order.

For all return inquiries email info@shopkangapoo.com

Please include order number in your inquiry.Returns are allowed within 30 days of the original date of purchase.Items must be unused and in original condition.Please allow 14-21 business days from the date we receive your returned merchandise for your refund.Return policy only applies to purchases made onshopkangapoo.com.Customers are responsible for all return shipping costs.Gift cards are final sale.

Kangapoo reserves the right to refuse a refund/return if the items have any signs of wear, alterations, misuse or damage. The customer will be responsible for the cost of return shipment if the return is refused.

DAMAGES 

For all damage inquiries, email info@shopkangapoo.com.Please include order number and a photo of your damaged item in your inquiry.

 
CANCELLATIONS
We are unable to change or cancel an order once it has been placed. We are sorry for the inconvenience.
 
RETROACTIVE DISCOUNTS
Unfortunately, we are unable to make any price changes retroactively.